Shipping policy
At KB Kharido, we are committed to ensuring your orders reach you quickly and safely. Please review our shipping policy for detailed information about our shipping procedures.
1. Shipping Locations
1.1 We currently ship only within India.
1.2 Some remote or restricted areas may have limited delivery options. If we cannot deliver to your location, we will notify you at the time of placing the order.
2. Shipping Charges
2.1 Shipping charges vary based on the order value, product weight, and delivery location.
2.2 Free shipping may be offered for orders above a specific amount, as specified on our website.
2.3 Any additional charges (e.g., taxes, octroi) will be clearly mentioned during checkout.
3. Shipping Timeframes
3.1 Orders are processed within [1-2 business days] after payment confirmation.
3.2 Standard delivery timelines are as follows:
- Metro Cities: [2-5 business days]
- Non-Metro Cities: [3-7 business days]
- Remote Areas: [5-10 business days]
3.3 Delivery times may vary during peak seasons, sales, or due to unforeseen circumstances.
3.3 Delivery Time frames:
- Delivery within 3-5 business days.
- Estimated delivery: 7-10 working days.
- Ships in 24 hours, delivered in 2-4 days
4. Tracking Your Order
4.1 Once your order is shipped, you will receive a tracking number via email or SMS.
4.2 You can track your order status on our website or the courier partner's platform.
5. Delayed or Undelivered Orders
5.1 If your order is delayed beyond the estimated delivery date, please contact our support team for assistance.
5.2 If a shipment is undeliverable due to incorrect address, unavailability, or refusal to accept delivery, the customer may be responsible for additional shipping charges.
6. Damaged or Lost Shipments
6.1 If your package arrives damaged, please refuse delivery and contact us immediately.
6.2 For lost shipments, we will coordinate with the courier service to resolve the issue and ensure you receive your order or a replacement.
7. Contact Us
For any shipping-related queries or concerns, please reach out to:
Email: info@kbkharido.com
Phone: +91 8368401377